How to fix external drive not recognized error in windows. Wd hard drive not working in windows 10 might be caused by disabling usb. Ive tried to check though the forum for a solution without much luck. Dec 20, 2012 i have a wd 1tb mybook 1140 external hard drive, and it has worked fine up until now. If your computer has usb3, it will perform much faster than the older usb2 or usb 1. The rest of the message states, the last usb device you connected to this computer malfunctioned and windows does not recognize it. Windows external hard drive not showing up usb drive not. I also cant see it on my computer with a different cable and power source they work fine for my own my book. Nov 08, 2007 western digital my book hooked up with no problem. Can anyone help me to backup the data from my hard drive. Western digitals my book home is the latest evolution in their long history of back up devices. Western digital my book essential 2tb desktop external hard. Usb not recognizing the device my book western digital my.
Make sure to move usbhdd or usb all the way to the bottom. If the wd external hard drive cannot be detected or fails to show up in your pc, please change the usb port you may try to connect the external. This caused an issue as i needed windows 10 to recognize my passport to do a backup. Im attempting to connect a 4tb wd my book external harddrive to my r6400 but it is not appearing on the computer and does not cause the usb light to illuminate. Wd elements external hard drive not working usb 3 fix. Check if the hard drive is displayed on your computer under the list of drives. Is there any thing i could do to fix this problem or get the data. My western digital 1 tb external hard drive is not showing in my computer. Using win 10 on new ssd, wd my book backup sw does not work. Apr 29, 2020 the wd external hard drive not showing up on the computer, it means you cannot access to the drive to manager your data on the device. Performance you can use the proprietary western digital hard drive inside delivers exceptionally fast, ultraquiet and coolrunning performance with a 500 gb capacity, 7200 rpm spindle speed and 16mb l2 cache. Anyways, when i connected my wd my book that has worked flawlessly on my macbook, and it has a bunch of videos and pictures stored it doesnt open automatically and when i looked under file explorer its not listed on the left side either.
Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Go to power management and uncheck allow the computer to turn off this device to save. Wd5000h1u00pbr western digital my book essential 500gb usb 2. As shown in figure 1, your my book drive kit includes the following. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. To get the latest driver, including windows 10 drivers, you can choose from a list of most popular western digital downloads. Wd my passport ultra is not detected in windows 10. To get started, choose the western digital brand youd like help with. It doesnt show up in my computer, device manage or disk management.
I have a western digital backup drive for my desktop computer. The my book does not have an ethernet port, so i connected the hdd to the router via usb. Usb device not recognized when you try to access a usb external hard drive. Fix wd external hard drive not workingrecognizedshowing up. Click the download button next to the matching model name.
Fix and repair wd my passport ultra not detectedshowing up. The only way to get the device recognized is to reboot the computer with it connected, enter bios and do nothing, and reboot again. Help with western digital my book usb error september. However when i opened device manager it was listed under disk drives and wd drive management devices. Once system operational and plugged in, it appears in device manager. Or if your wondering what are system partitions and boot partitions. On this page, we will offer the quick fixes to help you solve wd hard drive not. If the drive can be read via new a usb cable or on a new pc, then the drive is working fine.
I tried to copy answered by a verified computer technician. The drive works fine on my other computer running windows xp. I have tried to delete usb device and then reboot and try again but now luck. All of the data on your hard drive lives on the surfaces of the hard disk platters within the drive. When your usb external drive does not show on file explorer on windows 1087, you can try to update its driver in device manager. This method updates your motherboards chipset drivers, so your computer will recognize your usb external hard drive. The makeuseof blog covers all types of technology, including advice for all the popular operating systems and gadgets on the market, and tips. Also, when plugged in at boot up, it stopsfreezes computer from completing. Wd 12tb my book duo desktop raid external hard drive usb. The makeuseof blog covers all types of technology, including advice for all the popular operating systems and gadgets on the market, and tips for. Its been a month that my external hard drive could not be detected in my laptop.
If the wd external hard drive shows as unrecognized, go to the drivers tab and deleteuninstall the driver. Wd passport external not seen by computerdetected by device. Wd external hard drive not recognized windows 7 help forums. Wd my book essential 1 not recognized, stopped working. Then check out whether the external hard drive shows up in my computer my pc or not. Wd my passport not recognized when plugged in windows 10.
This method resolves steps where the currently loaded usb driver has become unstable or corrupted. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. My book essential edition is a small, elegant, and easytouse usb external hard drive. Hard drive is not showing up on my computer western. I also tried connecting it to different computers and cable and it is still not recognized i also check it on disk management. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. It is a 250gb mybook premium edition, two years old. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Just connecting the new identical product to the usb ports and windows having issues with it compared to the other one means that the issue is external. Download western digital drivers for windows 10, 8, 7, xp. My computer cannot detect or recognized my book wd community.
With the wd gaming drive, you can quickly and easily expand the capacity on your ps4 console by up to 4tb to conquer boundless new worlds. Wd backup sw could not find device repeatedly, even w tech support. This caused an issue as i needed windows 10 to recognize my passport. This 1tb drive has a triple interface for maximum connectivity. I can see it in usb settngs and added it as an approved device. In shooting another video for call that geek, i found that my wd passport not recognized in the system. I have taken the my book off to see if that was the problem but it wasnt. Give the system a reboot and see if youre stuck at the black screen or not. I connected a western digital passport external hard drive via this cable to a usb3 port on my computer.
Make use of a usb cable to connect the computer and the wd my passport drive firmly. I then have to restart my pc a bunch of times to get the wd unlocker to come up again. If it has its own power the other two wires are the ones of initial interest. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Press and hold or rightclick a device and select uninstall. Why isnt my wd my book external hard drive being recognized. My hard drive doesnt show up windows 7 fix western. But, i can see it in my devices and printers page, and it says it is working fine, and all the. Page 21 my book drive icon provides a graphic representation and name of the my book drive connected to your computer. Pc matic offers free computer help, use our free pc diagnostics to tuneup your computer.
For information about optional accessories for wd products, visit. How i fixed a drive that the system wouldnt recognize. The hard drive seem to be working fine, with stable light. Western digital my book not recognized windows 7 i have a my book essential 1tb external. When the disk is connected to the computer it spins up properly but apart from that i receive no other indication or message. We use cookies to give you the best possible experience on our website. Western digital external hard drive, is not recognized by the.
Wd my book 2tb shows up in device manager but doesnt open. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. Wd gaming drive works with playstation 4 western digital. Wd my book 1 usb device driver download pc matic driver library vendor. I bought the 2 tb external harddrive passport and used it once on my desktop to back up photos and videos from older phones and disks. But my computer is just simply not letting me access the files in it. Read my post on how to change the boot order in windows. This is my second my book my first one is a 1 tb yes that old. I tried to connect a avermedia aver tv hd volar hybrid 830 usb,to a dell xps l702x laptop,i7 4 core motherboard,8gb memory,and 555 graphics card,with 3gb memory,but it is not recognizable,while,when i ried to do it to a desktop,with the same win764bit home pemium system as the laptop,it was recognized at once,playing tv digital channels. Usb extenal hard drive wd my book 1230 is not recognized. Make sure you have correct drivers installed, and make sure that the wire is in compatibleproperly working. Wd my passport ultra 1tb setup and troubleshooting guide.
Western digital my passport not detected solved ccm. Unable to boot windows with external hard drive attached. When your computer cannot detect or read your wd hard drive, you can first try to change the usb cable and connect it with another usb port or new pc to see if the drive can be read or not. Wd external hard drive not recognized in my computer wd. I have a lot of files on it, and i need to put more on it. Wd hard drive like wd elements or wd my book being not recognized. I know this issue has been discussed on the forum before, however i believe this problem has not been resolved to any satisfactory degree nor can anyone post to that thread any longer. Hello, i recently purchased a wd my book 4 tb usb 3. My laptop stopped recognizing wd passport with a letter drive in explorer. Select start, then type device manager in the search box, and then select device manager. However, i found that wd elements not showing in my computer file. Mar 22, 20 western digital backup drive not working.
Download our free ebook 11 ways to a faster computer. If you have more than one supported device connected to your computer, leftclick the icon for the one that you want to use for backup, retrieve, and drive management functions. When i connect the external hard drive to the usb drive on the computer the drive doesnt show up. The solution to recover our data from wd hard drive, you should fix the wd hard disk recognized and detected on the computer. It has 4 wires, 2 for power which is obviously working assuming it hasnt got its own separate power.
High capacity in a small enclosure the small, lightweight design offers highcapacity storage, making wd elements portable storage the ideal companion for consumers who want to take their important files. I just got the r9000 and am trying to attache a 4 gb western digital mybook which is also new. After calling the tech support, they were really helpful in solving my problem with. My western digital is not getting detected which was working 1 week before. My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life.
Usb device not recognized when you try to access a. I am about to reinstall my operating system, but need to save my files first. The my book device s builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. I have a western digital 1tb elements portable external hard drive, which. I have a wd 1tb mybook 1140 external hard drive, and it has worked fine up until now. As we know, an update is created to fix some glitches for the previous version so as to make usb or external drive showing on my computer again. I have tried 5 different computers and none of them recognize the device. I can see them in device manager and that says that they are. How to solve my wd hard drive not recognized in windows 10. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
External hard drives, or hd, are for backup and or if you need to extend the storage size of your existing computer device. Just plug it in and save your valuable data, music, photos, and movies. Usb device not recognized wd passport 1t vmware communities. Connecting wd my book hdd to router via usb hub with. Aug 26, 2019 by the way, after you fix the problem, if your data loss from the external hard drive and need to recover, dont forget to try recoverit, one of the most professional data recovery software. And in this video i have a brand new western digital drive that isnt working on my computer but im going to go over the steps needed to get.
Just activate password protection and set your own personalized password. If your product is not listed above, please visit the product page. One testworkaround is to plug the device into a usb 2. Answer external drives will not make your computer do anything faster. One of the devices attached to this computer has malfunctioned and windows does not recognize it. He said the back usb ports have direct connection to motherboard. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. Computer wont recognize western digital mybook 1140 1tb. Go to the downloads location, doubleclick on the wd my passport ultra 1tb setup file, and click next on the initial screen.
Its been a month that my external hard drive could not be detected in my. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. I plugged the harddrive directly into the computer and it was recognized and also used a small usb thumb drive in the router and it was recognized. I have an external hard drive western digital elements 500gb, aproximately 2 years old, which is not recognized at all from a newly bougth zbook 15 g3. One is a wd my book 4tdrive and the other a 5t drive also a wd my book.
Fix wd external hard drive not recognizedworking with light on. Im on windows 7 x after i updated i ve been getting a lot of bugs and extreme lag. Much of the information contained herein may have changed since posting. Most hard drives have multiple platters, writing data to both sides of each. I have searched for drivers thru device manager but it just keeps referring to the drive as unknown device. If it shows up but disappears later, repeat the above steps and go to disk management, change the drive. The device was listed as working properly in device manager. Wd 12tb my book desktop external hard drive, usb 3. For quick, convenient access, you can set wd security to automatically unlock the device on your computer, saving you the hassle of keying in. I have a wd my passport portable usb hard drive which one of my computers cant detect when plugged in. Usbexternal hard drive not showing up in my computer or.
I think it does show up under device manager, under the name of my book 1. Repair guides and support for external portable storage by western digital including the my book series, my passport and others. Fix usbexternal hard drive shows up in device manager not. When you plug a usb device into your microsoft windows xpbased computer immediately after the computer comes out of standby s3 or hibernate s4, the computer may not recognize the usb device when this issue occurs, the usb device may or may not. If the new wd my book 1230 does not work and the other one, which you stated uis identical does, then you should contact western digital support or consider returning the device to the vendor. Fix wd external hard drive not recognizedworking with. Western digital my passport not detected solved closed sri apr 21, 2012 at 09. Wd 14tb my book desktop external hard drive, usb 3.
Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Suddenly this was not detected and following is happening after connecting in my laptop win 7 64 bit os a light appearing on the drive. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. I show you how you can get your hard drive to show up in windows 7. Wd smartware software western digital my book essential offers the wd smartware software that provides automatic, continuous backup and data retrieve through a visual control center. However my problem is the light is blinking but there is not vibration. I can see them in device manager and that says that they are working properly and the drivers are up to date. Wd my book essential not being recognized in windows 10. Wd 20tb my book duo desktop raid external hard drive. After you complete your download, move on to step 2. The boot order screen is usually somewhere on one of the advanced options pages, so youll have to browse around a little to find it. Heres some more info it doesnt show up in my computer or disk management however. Hi folks, a friend of mine has given me his my book to test for him.